TI Cycles is wheeling up a new strategy to tackle a slack market
Gouri Shukla
Business Standard
22 February, 2005: It's difficult to imagine
urban, high-income professionals switching off their televisions and
hopping on to a pair of wheels. But the scepticism doesn't stop the
Chennai-based TI Cycles from trying. Better known for its flagship
brand BSA, TI Cycles is launching a bicycle targeted at 30-something
urban audiences.
An uphill ride? Perhaps. In India bicycles are either
a mode of transport for lower income groups or a toy for children.
There's no market here for cycling for pleasure an increasingly
popular leisure activity in the West.
There's a good reason why TI Cycles is trying to create
a market for leisure cycling. Over the past few years the air's
been seeping out of the Indian cycle market: industry estimates
place the total organised market at 9.6 million units in 2004, down
from 12 million units in 2001. And the decline has been largely
due to a shrinking rural market (urban sales have stagnated at 3.5
million units). Until the mid-1990s, close to 90 per cent of bicycle
sales were from rural areas, with the rest coming from bikes bought
for children and people from the urban, low income groups.
"The major problem ailing the bicycle market,
especially in the rural areas, is cross-market competition,"
says S K Rai, director, Hero Cycles. According to an auto industry
analyst, since 2000, there have been at least 17 or 18 motorcycle
and scooter launches a year compared to just four or five in the
1990s. Then, thanks to easier financing of two-wheeler loans and
increased cementing of roads, the potential rural customer has a
choice to upgrade to a moped or motorbike. That's impacted urban
sales too. S Pandit, the owner of Jaihind Cycle Agency, one of the
biggest cycle shops on the outskirts of Mumbai, seconds this. After
all, he's seen sales of adult-size bicycles dwindle from around
60 a month to under 30 a month since 2001. The saving grace: children's
cycles are moving marginally faster.
The road ahead of TI was, therefore, clear. "We
had two choices," explains Mohit Khattar, vice president, sales
and marketing, TI Cycles. "Keep focusing on the rural and children's
markets. Or tap the latent opportunity in the urban market."
TI decided on the latter, putting in over six months of research
and development to come up with an offering for urban adults. The
result is the BSA City, a cycle that TI claims is ergonomically
better suited for the 30-plus rider. For instance, the distance
between the handle bar and the seat is comfortable enough for an
adult whose body is not as flexible as a teenager's or a child's.
Still, the biggest hurdle for TI will be the blind
spot about cycling in the minds of urban adults. According to industry
sources, internationally, over 60 per cent of the sales of brands
such as Crack are to adults who cycle for leisure or exercise. Admits
Khattar, "Adults in India don't want to get on a cycle. So
changing mindsets and sensitising adults to the concept of cycling
is going to be tough."
One way of doing that is customising the product to
customers' expectations. Apart form paying attention to the comfort
factor, TI has also taken into account that an adult will not want
to be seen riding something that resembles a teen's bike. "The
bike has to appeal aesthetically to an adult," says Khattar.
The BSA City will be available in grown-up colours like maroon and
black, and will be adorned with fewer graphics than a typical teenage
riding machine. Also, compared to the standard bikes, this model
has more moulded plastic components, making it look sleeker.
Will that be enough to tempt the yuppies? TI is taking
no chances. It's planning a mass media campaign next month that
will rope in celebrities from the target age group to endorse the
City range (it will also launch models for women and older teens).
"We need to glamourise the bicycle for urban adults,"
concedes Khattar.
That also means paying attention to the point of sale.
In May 2004, TI launched its first company-owned retail store in
Chennai, called Cycleworld. Two more stores will be opened in the
city, followed by stores in the other four metros by June 2005.
The spacious, air-conditioned showrooms are a world removed from
the typical cycle markets, which are dingy, crowded places with
little room to walk, leave alone try out a new cycle in contrast,
the TI showrooms include test tracks for trials. To encourage sales
of the new model, TI is offering an exchange offer that is being
widely advertised locally by pamphlets and banners. According to
Khattar, exchange schemes on other models account for 10 per cent
of the Chennai store's revenues at present. Other schemes to woo
customers include after-sales service and doorstep delivery.
Meanwhile, the competition isn't sitting idle, either.
Market leader Hero Cycles, for instance, has also launched four
models targeted at the urban adult, including an aluminium, all-terrain
bike Thunder last month. To get closer to its target customer, Hero
is looking at opening stores at high footfall locations such as
malls.
It may seem like an uphill ride right now, but could
this also be the beginning of a new business cycle?
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